INTEGRATED ANNUAL
REPORT 2020

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Notes to the consolidated financial statements

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11.

OTHER OPERATING EXPENSES

2020
Rm
2019
Rm
Auditors’ remuneration 21 25
Audit fees – current year 18 22
Tax services 3 2
Other services and expenses 1
Administration fees 122
Advertising, marketing and promotional costs 252 208
External consultants 32 26
Food and beverage costs and operating equipment usage 388 365
Impairment charge for bad and doubtful debts, net of reversals (note 27) 19 3
Information technology-related costs 87 92
Net foreign exchange losses/(gains) 4 (7)
Property costs – rates, water and electricity 360 312
Repairs and maintenance expenditure on property, plant and equipment 138 125
Rooms departmental expenses 397 364
Guest supplies 46 45
Guest entertainment 33 28
Laundry 56 51
Housekeeping 76 69
Cleaning 21 22
Other 165 149
Security and surveillance costs 58 57
Other operating expenses 39 34
Loss on disposal of property, plant and equipment 2 3
Impairment relating to RBH (associate) (note 21) 17
Fair value adjustment on interest rate swaps (2)
Insurance 12 10
Commission 6 6
Pre-opening expenses 1
Restructuring costs 32 8
Transaction costs 3 33
Inventory write off 2
Fair value adjustment through profit and loss – RDI investment (note 23) 2
1 871 1 785

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